Privacy Statement

Last updated: 30 March 2019

This Privacy Statement contains important information on how InspireSpree Consultancy (we or us or our) collects, uses and protects the privacy of your personal information under the European Union’s General Data Protection Regulations (GDPR). Our use of your personal information is also subject to our duty of confidentiality as agreed.

Personal information” means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR).

PART I – INFORMATION WE COLLECT FROM YOU

1.1 Most of the personal information we process is provided to us directly by you for one of the following reasons

  • You have made an enquiry to us.
  • You have made an information request to us.
  • You engage our service.
  • You subscribe to our newsletter.
  • You are representing your organisation.
  • You wish to attend, or have attended, an event.
  • You participate in our surveys or research.
  • You have made a complaint or report a problem to us.
  • You use or access our website, social media platforms and communications.
  • You have applied for a job or internship with us.

1.2 We also receive personal information indirectly:

  • From publicly available sources.
  • From a third party with your consent, e.g:
    • your business partner;
    • your bank, building society or financial institution;
    • professionals, consultants, advisors, contractors and other service providers in relation to your matter;
    • your previous employer; and/or
    • your referees and trade union.
  • Through referral from our business affiliates and partners.
  • Through our website – we use cookies on our website (for more information on cookies, please see our Cookie Policy).
  • Through our social media platforms, mobile app or other means of communications.

PART II – USES OF PERSONAL INFORMATION COLLECTED

2.1 We use the personal information that you have given us in the following ways:

  • To communicate with you.
  • To provide our services and fulfil our contractual obligations to you. We (and/or our third party service providers) use your financial information to process payments made by you.
  • To enable you to access and use our website, to generate statistics regarding the use of our website, and to analyse and improve our website and customer service.
  • For operational and business development reasons, such as streamlining business and customer efficiency, training and quality control.
  • For compliance with the legal or regulatory obligations that apply to us.
  • To exercise our legal rights and prevent fraud, criminal activities and abuse of our services.
  • To handle your job application or subscription to any of our recruitment services or events.
  • To promote and market our services to existing and former clients and any third party.

2.2 When we use your personal information to market and promote our services (by email, text, automated calls etc.) including updates, changes, exclusive offers, promotions and/or new services, we have a legitimate interest in processing your personal information for such purposes. This means we do not usually need your consent to send you promotional and marketing communications. Where consent is needed, we will ask for the consent separately.

2.3 We treat your personal information with the utmost respect and will not share it with other organisations for promotional and marketing purposes. You have the right to opt out of receiving promotional and marketing communications at any time by:

  • using the ‘unsubscribe’ link in emails; or
  • sending us an email. Please refer to Part X – Contact Us.

PART III – DISCLOSURE OF YOUR INFORMATION

3.1 We will not trade or sell your personal information to third parties. We may routinely disclose your personal information to the following persons:

  • our employees;
  • our business affiliates and partners;
  • professional advisers who we instruct on your behalf or refer to you, e.g. lawyers, accountants, tax advisers and/or other professionals;
  • our service providers who we engage to provide service to us such as outsourced service providers and subcontractors, digital marketing and analytics service providers, IT service providers (including cloud and online application service providers), auditors and professional advisers.

We use only service providers which provide sufficient guarantees to implement appropriate measures to comply with GDPR and to protect data subject rights. Our contract requires them to use your personal information only for the provision of services to us and in accordance with our instructions. 

3.2 We may share your personal information with the public authorities and law enforcement agencies in order to comply with our legal or regulatory obligations. This includes exchanging information with organisations for the purposes of fraud protection and credit risk reduction.

3.3 In the event that we sell some or all of our business or during a re-structuring, we may disclose your personal information to the prospective buyer. The recipient of the information will be bound by confidentiality obligations.

3.4 We may also share aggregated information (information about you that we combine together so that it no longer identifies or references an individual client) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

PART IX – STORING AND SECURITY

4.1 Your personal information may be held at our offices and on systems and databases in several locations of the persons described in Part 3.1 above. These third parties to whom we share your personal information are themselves responsible for compliance with GDPR.

4.2 Some of these third parties may be based outside the European Economic Area (EEA). Please refer to Part V -Transfers of Information Outside EEA for more details.

4.3 We take reasonable steps to ensure that your personal information is treated confidentially and securely. Some of the safeguards we use to protect your personal information are firewalls and data encryption, and information access controls. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted via the internet; any transmission is at your own risk. If you believe your personal information is not secure, please notify us immediately. Please refer to Part X – Contact Us.

PART V – TRANSFERS OF INFORMATION OUTSIDE EEA

As an organisation which serves international companies and individuals, your personal information may be transmitted or transferred in locations outside the EEA. These non-EEA countries do not have the same data protection laws as the EEA. If you do not want your personal information be transferred to or processed or maintained in these non-EEA countries, you should not use our services.

PART VI – THIRD PARTY PARTNERS

Our website may contain links to third party websites, plugins and applications (Third Party Partners). Clicking on those links or enabling those connections may allow these Third Party Partners to collect and process data about you. We do not control these Third Party Partners and are not responsible for their data protection compliance. It is your responsibility to review their privacy policies or notices.

PART VII – YOUR RIGHTS

7.1 You may exercise any of the rights described below by sending us an email. Please refer to Part X – Contact Us:

  • Data Access and Portability:  You have the right to request for a copy of your personal information held by us. You also have the right to receive your personal information that you have provided to us in a structured, commonly used and machine-readable format and/or request us to transmit the information to another service provider (where technically feasible). 
  • Rectification: You have the right to ask us to correct inaccurate or incomplete personal information concerning you.
  • Data Retention and Erasure: We generally retain your personal information for as long as is necessary for the performance of the contract between you and us, and to comply with our legal or regulatory obligations. If you no longer want us to use your personal information, you can request that we erase the same. Please note that if you request the erasure:
    • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
    • We may retain and use your personal information to the extent necessary to comply with our legal or regulatory obligations. For example, we may keep some of your personal information for tax, legal reporting and auditing obligations. 
    • Information you have shared with others (e.g., comments, reviews, forum postings) may continue to be publicly visible on our website or social media platforms. Additionally, some copies of your personal information (e.g., log records) may remain in our database and/or on databases of the persons described in Part III – Disclosure of Your Information. 
    • Because we maintain our website to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
  • Withdrawing Consent: Where you have provided your consent to the processing of your personal information by us you may withdraw your consent by sending us an email (refer to Part X –  Contact Us) specifying which consent you are withdrawing. Please note that we are entitled to continue to retain and process your personal information in the circumstances described in Part 7.1 above.
  • Objection to Processing: You have the right to require us not to process your i personal information for certain specific purposes where such processing is for direct marketing and our own legitimate interest or in carrying out a task in the public interest or for an official authority. However, we can continue to process your personal information on legitimate interest or on the performance of a task in the public interest or exercise of official authority when we have compelling legitimate grounds that override your interests, rights and freedoms.
  • Restriction of Processing: When it’s unclear whether and when personal information will have to be deleted, you have the right to limit the ways in which we use your personal information, in particular when (i) you contest to the accuracy of your personal information; (ii) you don’t want your personal information to be erased; (iii) we no longer need your personal information for the purposes of the processing, but you require the information to establish, exercise or defend of a legal claim; or (iv) you have objected to the processing of your personal information and the decision on your objection to processing is pending.

7.2 Depending on the information requested, a nominal fee will be charged to you and we may need to verify your identity before taking further action on your request. We will endeavour to provide the requested information within 30 days after receiving your request, verification and/or payment. We may refuse to comply with your request in circumstances as provided by the law. If we are not able to comply with your request, we will notify you of the reasons.

PART VIII – CHILDREN

Our services are not directed to persons who are under the minimum required ages. Residents of the EEA must be at least 16. Persons outside of the EEA must be at least 13. Persons who are under 18 must obtain parental consent to use our services.

PART IX – CHANGES TO PRIVACY STATEMENT

We may, at time and at out discretion, modify this Privacy Statement. Any changes to this Privacy Statement will be posted on this page. Your continued use of our website will be deemed conclusive acceptance of the revised Privacy Statement. We may notify you when we make any significant modification to this Privacy Statement that affects your rights.

PART X – CONTACT US

If you have any questions or complaints relating to this Privacy Statement, please email us at shoutout@inspirespree.com.

 

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InspireSpree Consultancy does not provide legal advice nor representation. All information and services provided are for general informational purposes only and subject to our Terms of Use, Privacy Statement and Cookie Policy.